How to Choose Local Movers
Choosing from among several local movers can be daunting. Here are a few simple tips:
- Collect three estimates and ask questions. Be specific as to what you want the movers to do and make sure it is documented somewhere! Get written estimates.
- Verify that they are available to move you on the day you want to move.
- Ask the salesperson about their company i.e. number of years in business, number of employees, affiliated with a van line (i.e. Atlas), location, and storage capabilities etc.
- What kind of experience does the salesperson have? You want to know if your estimate will be accurate. They should guarantee the price or offer a not-to-exceed price based on the services you are requesting.
- How many employees do they have, how many years experience do they have? In the summer, the more employees the better.
- Make sure they provide you a copy of the “Rights & Responsibilities When you Move in Texas” and read it!
- Are they registered with the Texas Department of Motor Vehicles and if so, they are a legal carrier? Look for the TXDOT number to verify that they are registered.
- Did you check with the Better Business Bureau (713-868-9500) and Texas Department of Motor Vehicles (888-368-4689)
- Do you have specific items you are concerned about? If so, ask each mover how he or she would handle those items.
- If you have things going into storage, conduct site visits with prospective movers. Are the facilities clean, safe, secure, insured, climate controlled, monitored for fire, water, and theft?
- What type of quality control programs do they have in place?
- What is their liability for damage? Are there any other options and at what expense?
- What is their claims procedure if something does get damaged?
- They should provide a certificate of insurance to show proof of G.L., cargo liability limits, auto liability and workers compensation/accident policy?
- Check at least three references for customers with similar size and scope.